Additional Sources of Revenue

Besides rental revenue and basic fees, what other sources of revenue are available to PMs? Moderated by Andrew McConnell, this session looks at potential sources of revenue for vacation rentals through services, activities, advertising, and partnerships.

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Using Your Website and Call Center to Communicate Pricing Changes

Making pricing changes requires some strategy for your website and reservation agents. From strike-through pricing and promotions on your website to scripts for your call center, these experts will provide emerging best practices and ideas for communicating dynamic pricing and will give guidance on how to ensure the best pricing for the guests comes when…

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In-house vs Outsource: Advantages, Disadvantages, and Evaluation

Hoteliers use both in-house and outsource revenue managers to create and implement pricing strategies. Join this panel as they discuss the pros and cons of outsourcing revenue management when to bring revenue management in-house, what to expect from revenue managers, and how to work with a service provider.

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Cost of Acquisition

In the hotel industry, understanding CPA is a critical component of revenue management strategy. Cindy Estis Green, cofounder and CEO at Kalibri Labs, will discuss calculating the real cost of each reservation, including third-party channel commissions, credit card fees, and marketing costs related to direct bookings. While many of these are unavoidable, understanding the cost…

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