Presenter
Doug Kennedy
Kennedy Training Network
President
Doug Kennedy is President of the Kennedy Training Network, Inc. the lodging industry’s best source for
training programs and related support services in the topic areas of reservations sales, hospitality, and guest experience excellence. For over three decades, Doug has been a fixture on the lodging and tourism
conference speaking circuit, having presented at more than 100 conferences, and having presented at his
first vacation rental industry conference in 1996. It is estimated that over 40,000 people have participated in more than 2,650 small group training workshops he has presented for hotels and vacation rental companies.
Thousands worldwide read his monthly hotel, tourism and hospitality industry training articles in publications such as Hotelier Maldives, HotelNewsNow/CoStar, Hotel-Online, Hotel News Resource, HTrends, HotelMarketing.com, VRM Arrivals, and in every issue of the VRM Intel print magazine.
Sessions
Getting Your Entire Team on Board for Direct Bookings
Doug Kennedy will show us how to secure more direct bookings via textual selling, in-platform messaging (on OTA’s) and via…
