Jason Mraz

I am a motivated, results-driven Certified Customer Success Manager with 4 years experience with AI tools in the Fintech SaaS space. I am a collaborative Customer Success professional specializing in shaping internal process, maximizing customer retention through intentional relationship building, and understanding key concepts that nurture customers dependent upon their key business goals and objectives.

I have seen continued success due to my ability to navigate key relationships with both internal and external stakeholders, ranging from C-Suite executives to sales, marketing, and product teams that work to deliver exceptional service to our client base, ensuring continued goal attainment and a solution-oriented approach.