6th Annual DARM Battleground Day 1

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Session Description:

Key Data Dashboard with Jason Sprenkle

BEST-IN-CLASS DASHBOARDS

In today’s data-rich environment, cutting through the noise to find those key insights is more important than ever. In this high-stakes battleground, we’re showcasing best-in-class dashboards designed specifically for short-term rental professionals. Discover how our latest offering, ANKD (All-New Key Data), combines unparalleled flexibility and powerful templates to solve the most pressing challenges property managers face. See firsthand how our clients and team members are creating innovative ways to slice and visualize critical data, empowering you to build reports tailored to your business needs. Join us to witness the best dashboards that drive meaningful results and learn how to unlock deeper insights to elevate your performance.

 

LG Electronics

REVOLUTIONIZING VACATION RENTAL TECHNOLOGY: INTRODUCING PRO:CENTRIC STAY

LG Electronics has made a bold entry into the vacation rental market with

the launch of Pro:Centric Stay, a cutting-edge technology platform designed to revolutionize guest experiences. Pro:Centric Stay combines an exceptional 1V entertainment experience with powerful property management and guest engagement tools. This next-generation solution boosts brand visibility for direct rebookings, enhances guest communication, streamlines operations, and drives revenue growth through service upsells. Pro:Centric Stay offers personalized guest experiences with branded welcome messages and the ability to design curated digital guidebooks to showcase local area restaurant activity and sightseeing recommendations and provide important property details and safety information. Enhanced video capability allows property managers to display welcome greetings and operational instructions and feature other properties and destinations. Additional distinct benefits include unmatched visibility to optimize guest engagement, secure credential clearing to ensure seamless guest transitions, free LG channels to provide a broad range of entertainment options, and embedded 1V casting to be released soon. LG’s newest technology redefines hospitality by offering a comprehensive solution that is truly a game changer for the vacation rental industry!

 

Pricelabs with Anurag Verma

CUT THE CLUTTER: SIMPLIFIED REPORTING, INSTANT INSIGHTS WITH REPORT BUILDER

Managing large portfolios often means getting lost in endless data

streams, manual Excel reports, and time-consuming tasks that repeat month after month. What if there were a tool that could help you cut through all that clutter and deliver instant, actionable insights across your entire portfolio? Report Builder from PriceLabs is designed specifically for revenue managers who handle hundreds of listings. It automates data collection and report generation, saving you hours of manual effort and allowing you to view and analyze multiple segments simultaneously, something many existing tools don’t offer. Whether you use Excel for data manipulation or prefer other reporting tools, Report Builder bridges the gap, giving you flexibility, control, and deeper insights. In 30 days, 21 percent of our 50+ listing users accessed Report Builder, with 81 percent actively using it to view reports, reflecting the tool’s strong appeal among large portfolio managers. With Report Builder, you’ll save time through automated data collection and report generation, eliminating manual tasks. You also get comprehensive insights across listings, portfolio trends, and market data, allowing for smarter decision-making. The tool enables you to customize reports or use ready-made templates, helping you act quickly by identifying underperforming listings and uncovering untapped revenue potential. In Q1 2025, you’ll get Al-generated text summaries of your reports so you can quickly understand key insights.

 

Rentalz with Larry Hoffer

TRAVELPOINT, THE CUSTOMER DATA PLATFORM BUILT FOR VACATION RENTAL MANAGERS

TravelPoint is the first customer data platform designed from the ground

up to allow vacation rental managers to leverage their historical inquiry and booking data to drive direct bookings. Most property management companies are sitting on treasure troves of customer data, which means they’re sitting in their PMS and random data lists of guests and bookings. In most cases, the data are disorganized and inaccessible for effective targeted marketing, and most industry marketers recognize that their data are valuable and underutilized. Everything changes with TravelPoint.

Guest data (inquiry and booking records) are standardized, normalized, appended with third-party data and proprietary algorithms, and housed in a secure customer data platform. With TravelPoint, marketers can, in a secure customer data platform. With TravelPoint, marketers can generate marketing lists for highly targeted and customized email, phone, and SMS marketing and outreach. Online audiences for Facebook and Google are created in minutes, allowing for cost-effective delivery of digital ads and even highly targeted direct mail. Imagine for the first time ever being able to target a valuable subset of your customer base and deliver highly customized messages within minutes, such as women with children who have booked with you during spring break in large luxury homes, and generating a customized email that speaks to that audience and delivers ads on Facebook with matching messaging that includes imagery of a family staying in one of your beachfront homes. The possibilities are endless to allow vacation rental managers to quickly, easily, and cost­ effectively deliver the right message to the right people at the right time.

 

Track with Brett Wright

632,000 OWNER STATEMENTS CAN’T BE WRONG, AND THEY WEREN’T!

Discover how connectivity, collaboration, and communication among all

stakeholders in the guest journey are critical to success. The communication innovation within Track is revolutionizing how we connect with guests, employees, and owners to keep them engaged and satisfied. Effective communication is the key to success, especially with the three core personas in property management. This session will explore innovations in communication strategies designed to make operations more efficient, smarter, and more well-informed. Learn how Track enhances guest and owner communications through cutting-edge tools such as our guest and owner communications portals, automated owner statements, and scalable workflows all geared toward building stronger, happier relationships. We’ll dive into: Leveraging Track’s advanced communication solutions. Everything from real-time guest interactions to owner-specific dashboards, resulting in operators’ saving time, maintaining accuracy, and exceeding expectations. The impact of innovations like bulk updates and integrated messaging to ensure no opportunity for optimization is missed.

 

Wheelhouse with Oliver Stern

THE NEW BENCHMARK FOR PERFORMANCE

The accommodations landscape is increasingly complex. New properties appear overnight; serve guests for one to 300+ nights; are managed by a host, property manager, or hotelier; and feature dozens of amenities. In this diverse landscape, comparing pricing strategies and performance can prove exceptionally difficult. Enter Wheelhouse’s Navigator, a powerful and intuitive mapping and data platform designed to provide the context teams need to drive any revenue or growth decision, all via Dynamic Sets.