In-house vs Outsource: Advantages, Disadvantages, and Evaluation

Hoteliers use both in-house and outsource revenue managers to create and implement pricing strategies. Join this panel as they discuss the pros and cons of outsourcing revenue management when to bring revenue management in-house, what to expect from revenue managers, and how to work with a service provider.

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Cost of Acquisition

In the hotel industry, understanding CPA is a critical component of revenue management strategy. Cindy Estis Green, cofounder and CEO at Kalibri Labs, will discuss calculating the real cost of each reservation, including third-party channel commissions, credit card fees, and marketing costs related to direct bookings. While many of these are unavoidable, understanding the cost…

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