How (and Why) Revenue Support Is Linked to Homeowner Support and Vice Versa?

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Session Description:

Building a strong organizational relationship between homeowner management and revenue management is critical for future property management success. Revenue managers need to understand homeowner motivations on a property level in order to build strategies. And homeowner
relations managers need to be able to understand and communicate revenue strategies with homeowners. In this panel, we’ll talk about homeowner motivations, personas, and communications and compare property management with asset management strategies